Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Had my wisdom tooth pulled out today and I can say i have never felt more comfortable and safe. The surgery has a warm welcome with smiles that would greet you as soon as you enter. The dental nurse who assisted me into the surgery room was kind with warm smile and Dr Mcmillan was a fantastic doctor who explained the procedure to me step by step before and after the surgery. 1000% would recommend this surgery and thank you Dr Mcmillan and the staff of Westbourne centre

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    The Westbourne Centre

    Tuesday, 3 June 2025
  • After much deliberation I decided to use the services of Mr Cheung. I have hooded eyelids which I feel make me look aged, sad and a tired appearance. Mr Cheung took the time to discuss different treatment options. In his professional opinion, we both thought an upper lid blepharaphasty would be a suitable procedure. As my right eye was more closed than the left, Mr Cheung recommended ptosis along with the blepharaphasty. Mr Cheung spent a considerable length of time thoroughly measuring each eye and taking photographs. I was impressed that he was very meticulous. On the day of surgery, I felt nervous. Mr Cheung and his team members were absolutely amazing, putting me at ease before and after the surgery. The surgery was done under local anaesthetic. Just a slight pinch but bearable when the local anaesthetic was injected around the eye area. The surgery itself was painless, completed within 1 hour without any issues. I received an email from Mr Cheung later that day checking how I was feeling. A nurse also rang to check on me. I was extremely impressed by the post operative care. The healing process was very quick, only very slight bruising on day 2 and 3 but no pain. Stitches were removed a week later by Mr Cheung. I returned to work on the 9th day. The post-op recovery was quicker than I had anticipated. As a consequence of the procedure I look less tired and no more sad eye appearance. The scars have faded. I am extremely happy with the outcome of my procedure. Mr Cheung and his team were absolutely fantastic. I was treated with respect and received care from very professional and understanding people. Mr Cheung, in my opinion, is a very professional, down to earth, genuine man and an excellent skilful surgeon. I would highly recommend Mr Cheung without any reservations to anyone requiring a similar procedure. Thank you Mr Cheung and his team members. Private patient at Westbourne Centre Surgery 15/Jan/2025 From Northern Ireland

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    The Westbourne Centre Friday, 30 May 2025
  • Excellent staff Everything explained Mr Evans superb

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    The Westbourne Centre

    Saturday, 24 May 2025
  • Exceptional service, from beginning to end 5*, thank you.

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    The Westbourne Centre

    Thursday, 1 May 2025
  • Whole experience was very friendly and things were explained properly

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    The Westbourne Centre

    Wednesday, 30 April 2025
  • Tim Martin and his team are best I was very scare and nervous when I come the dental but I never feel Any pain teeth removal thank you so much you make me happy ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️

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    The Westbourne Centre

    Thursday, 17 April 2025
  • Very nice facilities to go along with the wonderful staff. Environment was professional and hygienic but comfortable.

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    The Westbourne Centre

    Sunday, 13 April 2025
  • I would like to say thank you to all the team at the westbourne centre for their kindness and professionalism during my recent visit. I would especially like to thank Dr Ali for for going above and beyond in my opinion. I would highly recommend he is the best by far. 7*

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    The Westbourne Centre

    Wednesday, 12 March 2025
  • Had an appt with Miss Grant and her lovely dental nurse for wisdom teeth removal. I’m a very nervous patient but felt extremely well looked after and reassured. Can’t praise them enough and really grateful. Can’t recommend them enough. Every encounter with the staff at the Westbourne Centre was positive. Very grateful - thank you xx

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    The Westbourne Centre

    Tuesday, 4 March 2025
  • Fantastic dentist and facilities, saw me very quickly and even agreed to do treatment on a Saturday. The dentist I saw was Martin Evans and he inspired confidence from the very first meeting and talked me through the entire process thoroughly. I had two wisdom teeth and an impacted tooth removed, the process was very quick and relatively pain free. Even administing the anaesthetic wasn't that painful Want to add that I saw Tim Martin today to extract the wisdom teeth on the other side. Equally as Martin, a fantastic and reassuring manner. Whilst I saw Tim Martin on the NHS I would gladly pay to see him privately if I needed to do so in the future. Flawless extraction

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    The Westbourne Centre

    Thursday, 20 February 2025

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are medically justified, and we do not offer treatments that are purely aesthetic / to change your appearance.

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