Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Excellent service from both paediatrician Mr. Manas Datta and urologist Mr. Sam Datta a couple of years ago for my Son. Further to this, exceptional treatment for myself this weekend from Mr. Subrata Gangooly and Mr. Niven Akotia, as well as Nurse Sandra Final and the rest of the team of receptionists/porters/techs. Could not wish for a better service or higher quality clinicians. Absolute professionalism throughout, in a wonderfully clean, comfortable, smart setting. Very happy and will always choose Springfield hospital for any elective procedures or specialist referrals, would highly recommend to anyone. Thank you all x

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    Springfield Hospital

    Sunday, 8 June 2025
  • Very nice experience

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    Springfield Hospital

    Friday, 6 June 2025
  • Overall an excellent experience. Our appointment ran 45 minutes late but we understood that to be due to an unexpected issue that had happened earlier in the day.

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    Springfield Hospital

    Thursday, 5 June 2025
  • Great helpful staff

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    Springfield Hospital

    Wednesday, 4 June 2025
  • Excellent

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    Springfield Hospital

    Wednesday, 4 June 2025
  • Always feel well looked after In Springfield

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    Springfield Hospital

    Wednesday, 4 June 2025
  • No problems.

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    Springfield Hospital

    Wednesday, 4 June 2025
  • A bit painful to find a clinician who treats under 18s. Lots of back and forth and some of that was due to insurance and some due to miscommunication.

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    Springfield Hospital

    Wednesday, 4 June 2025
  • My experience with Springfield hospital was excellent I can’t recommend it enough.

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    Springfield Hospital

    Monday, 2 June 2025
  • All staff are friendly and professional. Nothing is too much trouble . Felt very safe and very well cared for.

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    Springfield Hospital

    Sunday, 1 June 2025
  • A very clean hospital with friendly, helpful and professional staff.

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    Springfield Hospital

    Saturday, 31 May 2025
  • My preferred hospital!! Would much rather pay to be seen here than wait for the NHS!!

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    Springfield Hospital

    Saturday, 31 May 2025
  • Slightly late seeing consultant

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    Springfield Hospital

    Saturday, 31 May 2025
  • I attended Springfield Medical Center on Wednesday 28th May for Steam Treatment on my enlarged prostate. From entry to the medical centre to leaving a few hours later was brilliant. Totally seamless calm organisation of my day with super practitioners and nursing support. I was shown to my own large cubicle and welcomed by nurse for the day Raymond who was super helpful and efficient. Did my obs and introduced me to nurse Ronique who confirmed all my medical details. Nice lady came and I ordered my post op sandwich. Met my Anaesthetist who was super chap and then my consultant Mr Samman to complete the consent documents. Few minutes later walked down to operating theatre. Shown to anaesthetic room who prepared me for surgery and was having a chat with my anaesthetic consultant about work and next thing I knew I was in the recovery room having lost 1/2 hours of sleep of my life somewhere. John in recovery helped me get up and running and we had a great chat. Porter drove me back to my room without hitting anything using a steerable bed. Outstanding. Raymond from team R and R came and gave me some water and a nice cup of tea for me and a coffee for Debbie. He plugged me in and helped me with some breathing exercises to get me back to normal. Had my sandwich and more tea. More obs then met the staff nurse to discuss after care and complete my discharge paperwork. Thanked everyone for the brilliant care that I received and was on the Road by 2pm. All in all a great experience. Thankyou to all the team for making my day as enjoyable as possible. Don’t think it could have been any better. Brilliant.

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    Springfield Hospital Thursday, 29 May 2025

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