Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Staff were helpful although busy

    star rating

    New Hall Hospital

    Friday, 6 June 2025
  • Everything went very smoothly and all the personnel I came into contact with were kind and efficient.

    star rating

    New Hall Hospital

    Friday, 6 June 2025
  • My partner came in for surgery, all the staff were lovely & very welcoming. In at 8.30am, out by 2.30pm! Just rated 4 stars as the test fire alarms going off just after he had surgery was slightly frustrating but just a little niggle 😊

    star rating

    New Hall Hospital

    Wednesday, 4 June 2025
  • Great hospital, polite and friendly staff

    star rating

    New Hall Hospital

    Monday, 2 June 2025
  • Nice hospital, waited half an hour for appointment but other than that a good experience overall

    star rating

    New Hall Hospital

    Friday, 30 May 2025
  • Usual excellent service.

    star rating

    New Hall Hospital

    Friday, 30 May 2025
  • The staff were very friendly and helped me with the various questions I had.

    star rating

    New Hall Hospital

    Wednesday, 28 May 2025
  • New Hall is a great hospital with very friendly and caring staff.

    star rating

    New Hall Hospital

    Tuesday, 27 May 2025
  • Amazing! So friendly and helpful, really lovely experience. Only tip I have though is don’t go to the toilet initially when you get there as they may want a sample!!

    star rating

    New Hall Hospital

    Friday, 23 May 2025
  • New Hall were great, it was hard to know how to connect with them to change appointments post Operation but reception were always helpful.

    star rating

    New Hall Hospital

    Friday, 23 May 2025
  • Waiting over 40 minutes for an appointment. I missed my position in the queue because the secretary had to correct my name in the system. The system then moved me to the back of the queue.

    star rating

    New Hall Hospital

    Friday, 23 May 2025
  • Good experience

    star rating

    New Hall Hospital

    Thursday, 22 May 2025
  • My 1st visit. Friendly and helpful staff. Clean, well signed and runs smoothly.

    star rating

    New Hall Hospital

    Thursday, 22 May 2025
  • Excellent service

    star rating

    New Hall Hospital

    Tuesday, 20 May 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are medically justified, and we do not offer treatments that are purely aesthetic / to change your appearance.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud